Susan Claflin
Personal Information
  • Address:
    795 Collany Rd
    Unit 601
    Tierra Verde, Florida 33715
    United States
  • Phone:
    (203) 907-9141
  • Email:
Credentials
  • Attorney:
    Yes
  • Certified Arbitrator:
    Yes
  • Certified Umpire:
    Yes
Work Experience
Current director of an insurance or reinsurance company: No
Former director of an insurance or reinsurance company: Yes
Current officer of an insurance or reinsurance company: No
Former officer of an insurance or reinsurance company: Yes

Insurance Company: Legal Department, Executive Officer (CEO, COO, CFO, Chief Actuary), Claim Department

Reinsurance Department: Legal Department, Executive Officer (CEO, COO, CFO, Chief Actuary), Claim Department

Law Firm Experience: Associate

By Market
Bermuda/Off- Shore Market: 1-25%
U.K. Market: 1-25%
U.S. Market: 75-100%
ARIAS Experience
Workshops, as Trainee: Yes
Arbitration Experience
Number of Arbitrations as an Arbitrator: 250
Umpire Experience
Number of Arbitrations as an Umpire: 10
Biography
Susan Claflin is an experienced insurance executive, former General Counsel, and attorney. She has held various legal and executive positions within the (re)insurance industry in P&C and Life companies. Ms. Claflin has extensive experience with asbestos, environmental, cumulative injury and major claims mediations, arbitrations and litigation. She has been involved in primary, excess, facultative, and treaty insurance and reinsurance issues related to general liability, workers compensation, and life insurance. Her expertise provides an excellent background for her work with Claflin Consulting Services LLC as an arbitrator, umpire, and consultant.

Ms. Claflin’s past executive positions include: General Counsel of the Alea (International P&C and life insurance and reinsurance), Danielson (California direct insurers and risk retention groups), PXRE (International insurance and reinsurance) and SPARTA (US direct and captive insurance) companies, members of the Catalina group of insurance and reinsurance companies, Senior Vice President, General Counsel and Corporate Secretary of Direct Response Corporation and its direct to consumer insurance subsidiaries, and various executive and legal positions at Travelers Property Casualty, including General Counsel, Group General Counsel – Claims, and Executive Vice President and the head of the Special Liability Group, responsible for all of the Company’s asbestos, environmental and cumulative injury claims, and the coverage litigation and reinsurance arbitrations arising out of such claims.

She was a key player in the 2002 asbestos reserve study in which the Company added significantly to its asbestos reserve in response to the changing claim and legal environment. At the same time, she was also responsible for the Company’s Liability, Property and Workers Compensation Major Case Units located throughout the country. Prior to joining Travelers, Ms. Claflin was an attorney in private practice.